How it works
Firewood ordered online, delivered to your door. Here's exactly what happens.
For customers
From search to warm fire
Search by ZIP code
Enter your ZIP on the homepage. We show you every dealer that delivers to your address — with prices, wood types, and quality details upfront.
Browse verified listings
Each listing shows the wood species, moisture content, whether it's seasoned, and photos. Dealers with verified insurance get a badge. Not sure which species to choose? See the wood guide for BTU ratings and burn characteristics.
Order and pay securely
Choose your delivery type — dump or stacking — and pay at checkout via Stripe. Your card is authorized when you order and only charged once you accept a delivery window — never before you've agreed on a time.
Agree on a delivery window
Once the dealer reviews your order, they propose a delivery window through the platform. You accept or counter-propose. Everything is confirmed in writing — no voicemail loops.
Pin your drop zone
After the dealer has confirmed your order, open your tracking page and pin the exact spot you want the wood left — add a photo so they know where to go without a call.
Track your delivery in real time
You get notified when the dealer marks your order en route. Your tracking page shows the current status and delivery window at all times.
Get your invoice automatically
Connecticut law requires a written delivery invoice for every cord of firewood. Yours is generated automatically and available on your order page — no chasing the dealer for paperwork.
Rate the burn quality
About a month after your delivery — once you've actually burned the wood — you'll get a prompt to rate how it burned. Your feedback helps CT buyers find quality wood and holds dealers to a standard.
For dealers
From listing to payout
Everything below happens through your dealer dashboard — no spreadsheets, no manual invoicing, no paper certificates.
Apply in a few minutes
Fill out a short application — business name, contact info, and a bit about your operation. We review every dealer before approving. Usually 24–48 hours.
Set up your account
Connect a Stripe account for payouts, add your service towns, and fill in your transporter info for CT transportation certificates. Takes about 15 minutes total, once.
List your products
Add your cords with price, type, species mix, moisture readings, and photos. Verified listings with moisture data and insurance convert better — customers can see the quality before they buy.
Orders arrive, paid
When a customer orders, you get an email with their details. The customer's card is authorized and held — no chasing cash, no Venmo back-and-forth.
Confirm and schedule
Confirm the order in your dashboard and propose a delivery window. The customer accepts or counters, all in writing. The moment they accept, their card is charged and the payment is secured — no chasing it down later.
Sign the transportation certificate
Before you leave, sign the pre-filled CT transportation certificate in your dashboard. It takes 10 seconds and covers you if you're stopped on the road.
Deliver and mark done
The customer may have pinned their exact drop zone with a GPS photo — check it before you arrive. Mark the order delivered and the CT delivery invoice is generated automatically.
Get paid
The payment was already secured when the customer accepted their window, so there's nothing to collect on delivery. Your share lands in your Stripe account and pays out to your bank on Stripe's normal schedule — usually a few business days. The 12% platform fee is added on top of your price and paid by the customer, never deducted from your payout, so you receive your full listed price.
Sell firewood online
Ready to list your wood?
No monthly fee. No listing fee. 12% only on completed sales — paid by the customer. Applications take a few minutes and are reviewed within 24–48 hours.
Common questions
12% of the product price, paid by the customer. It's included in the price shown across the site so customers always see what they'll pay — no surprises at checkout. You set your price and receive it in full. The fee is collected from the customer side.
No. You order as a guest. You'll get an email with a link to your order tracking page — no password required.
If a dealer cancels, you'll receive a full refund automatically. Refunds typically appear within 5–10 business days depending on your bank.
CGS § 16a-243 requires a written invoice at every delivery. CGS § 23-46b requires a transportation certificate any time firewood is moved on CT roads. CT Firewood Delivery generates both automatically for every order.
Usually 24–48 hours. We review every application manually before approving access.